Wednesday, December 12, 2012

Ch. 8 - Segmenting and Targeting Markets

According to MKTG 5 market segmentation is defined as “the process of dividing a market into meaningful, relatively similar, and identifiable segments or groups.” Apple has done a great job in recent years of creating itself as a major player in the computer. Apple does not use one market segment to target its products, in fact it combines different strategies for selecting and segmentation its target market. Instead of targeting different people, Apple creates one product for a particular use, for example an iPad for reading, an iPod for listening, and an iPhone for apps.
Market segmentation and new innovation played a big role in Apple’s success Apple recognized four key market segments within the customer profile, Business, professionals, Education, and “high-end” consumers. Apple tends to focus on middle and upper class income customers, who are willing to pay a little more price for a better user service. Customers mainly turn toward the company that is able to maintain its good brand image, like wise Apple product users come back because they already had a good experience with its previous product. Apple demographic segmentation consist of music enthusiasts and fans ages 12-35. Apple’s winning and realistic segmentation strategy has been psychographic segmentation, which is based on personality, motives, lifestyle, and geodemographics. Apple designs its products as “lifestyle brand”, which appeals to Tweens to Boomers, and their pricing strategy is aimed toward low to high income consumers.
Apple has selected a niche market (one segment of the market) for targeting its marketing efforts. Because Apple is appealing to a single segment, it can concentrate on understanding the needs, motives and satisfactions of that segment’s member and on developing and maintaining a highly specialized marketing mix. 

Thursday, December 6, 2012

Ch.11 –Developing and managing Products


In MKTG 5 “Developing and Managing Products.” the new product development that Apple created is iPhone5, which comes into the category of “improvements or revisions of existing products”. Apple did improvements to iPhone 4 and created the new product as iPhone5. The other product they improved is iPad, which can also come in to the category of “improvements or revisions of existing products” and also “additions to existing product line”.
In the new product development process, Apple generated its idea mainly to compete with its reveal competitors and also to capture the market share. Generally it was very successful at gaining the market share, and undercutting its competitors LG and Motorola.
The iPhone 5.
Another critical part of development of new product is R&D. It serves as a strengthen factor to the new product development, Apple’s R&D plays a huge role in making iPhone 5 enormously successful. According to ycharts.com R&D Expense Quarterly, for Sept. 30, 2012 was 906 M; 30M higher than previous quarter June 30, 2012. Luckily for Apple the spread of new products comes to the “Innovators” which basically means that consumer are eager to try new product, all most as an obsession. This is mainly due to the consumer loyalty and also experience from the previous version of iPhone.  MKTG 5 also discuses product life cycle, for Apple it is currently at maturity stage with the demise of Steve Jobs, and the second reason can be the innovations such as iPhone5.
MKTG 5 discuses product characteristics and the rate of adoption, Apple comes into the category of compatibility. Compatibility is the degree to which the new product is consistent with existing values and product knowledge, past experiences, and current needs.